+91 9419 443 333 | mounthawk.adventure@gmail.com

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faq's

all Payments
What is Advance Payment option and what all products can be booked using this product?
Advance payment option

As the name suggest, Advance payment option allows you to book your transaction by paying an initial booking amount depending upon your total transaction value. Once booked using the advance payment option, you will have to make the balance payment only at the nearest branch as communicated to you by the call centre within the next 48 working hours.

What is Full Payment option?
Full payment option

Full Payment option, you choose to pay the entire amount of transaction at one go using any one of the payment solution available with you.

Can I make the balance payment online?
Online Balance Payments

Yes, you can choose to pay the balance amount of transaction online to our bank account, Google Pay Or any other UPI Payment Options.

How can I make balance payment and how much time do I have to make the balance payment?
Online Balance Payments

you can choose to pay the balance amount of transaction online to our bank account, Google Pay Or any other UPI Payment Options. The Balance Payment Has to be cleared before 24hrs of starting the tour or at arrival.

What happens if I don't make the balance payment within the next 48 working hours?
Balance Payments Exceeding 48 Hours

In case we don't receive the balance payment within the next 48 working hours, the advance amount paid by you will be forfeited and you will have to make a fresh transaction

Is it mandatory that the payment mode of balance amount should be the same as that used for advance amount?
Mode of balance Payment

No. You can use a different payment mode for the balance amount depending upon the same communicated by the branch.